DeepSeek is a Large Language Model developed by China. If you want to use DeepSeek, you have to register yourself on the official website by entering your email address or mobile number. After entering your email ID or mobile number, you receive a Verification Code. However, this registration method is not working for some users. According to the reports, the DeepSeek AI Verification Code is not received or arriving at the email addresses of some users. If you are facing the same problem, this article will help you. Here, we will show you some suggestions to fix this problem. Also, heavy load on DeepSeek’s server is the common cause of this issue.
Possible causes of this problem
The possible causes of not receiving the DeepSeek AI verification code are:
- Server maintenance or outage issues
- Heavy load on the server
- Gmail issues
- Corrupted browser cache or cookies
DeepSeek AI Verification Code Not Received or Arriving
If the DeepSeek AI verification code is not received or arriving in your email, the following suggestions will help you.
Check DeepSeek server outage issues
The first step you should take is to check the DeepSeek server outage. There is a possibility that this problem is from the DeepSeek side. If there is a problem with the DeepSeek server, wait until their server issue gets resolved and keep an eye on their official page. You can view the DeepSeek server status on the official website, status.deepseek.com.
Wait for some time and try again later
Heavy load on the DeepSeek server can also cause this problem. In this case, wait for some time and try again later. We also, suggest you try registering during off-peak hours.
Use a different email account
Several users have reported that they faced this problem while using a Gmail account. There might be specific issues with Gmail’s interaction with DeepSeek’s system. We suggest you use an email address from another email service provider such as Yahoo, Outlook, etc.
Check other folders in your email
Sometimes an incoming email message goes into another folder instead of the Inbox. This can be the case with you. The verification email might have been mistakenly filtered into your email spam, updates, promotion, or junk folder. Make sure you check all these email folders.
Use the Login with Google option
Login with Google is one more way to register on the DeepSeek website. First, log in to your Gmail account in your web browser, then open the DeepSeek website in a new tab in the same browser. Now, click on the Login with Google option and select the same Gmail account.
Clear browser cache and cookies
Corrupted cache and cookies can also cause this problem. In this case, clearing the browser or app cache can help to fix the issue. To delete your browser cache and cookies, press the Ctrl + Shift + Delete key. This will open the Clear browser history window. Now, you can delete cache and cookies easily.
Contact DeepSeek support
If none of the above solutions work for you, contact DeepSeek customer support. They will help you out and provide you with a solution.
Related article: Three different methods to run DeepSeek AI Locally without the internet.
Frequently Asked Questions
Why am I not getting my verification code?
Server issue is the most common cause of not getting a verification code. Hence, you can check the server status of the service, the verification code of which is not working. Heavy load on the server can also cause this problem. It is also suggested to register during off-peak hours.
Why am I not receiving SMS for verification?
Some of the possible causes of not receiving the SMS for verification are poor network coverage, incorrect phone number, full message inbox, etc. Delete older useless messages to free up some space.
